10% discount on your first order. Special discount packages for corporate and group orders over 20.

FAQuestions

  1. Do I need to subscribe to shop in this store?

No, Anyone 18 years or older can shop with us. But, as a subscriber, when you invite others, you get rewarded. Simply send us an email message with the names of the 10 or more persons you refer. When they subscribe and make a legitimate 'unreturned' purchase, you get a store gift card the following month.

2. Do I need to subscribe to get special perks such as added discounts and free items?

Yes. Although prices are already discounted for all shoppers, only shoppers who subscribe to our store can get special discounts, store credit and free items.

3. How do I subscribe to this store?

Click the navigation bars on the upper corner of the screen on the home page. Click on 'create account' tab and complete the short form. Click 'create' and wait for your confirmation email.

4. How long do I have to wait to receive my order?

Your order is usually ready to ship in 3-5 days and is delivered within an average of 7-10 business days. However, recent events have increased delivery time to 14-30 days. We appreciate your understanding.

5. How can I know when my order will be delivered?

You can track your order by selecting the tracking option at checkout. If you do not have a tracking option, contact us and we will be happy to help.

6. Is my purchase secure?

Yes. You may also use Paypal at checkout. Please refer to our privacy policy for details.

7. What do I do if there is an issue with my order?

Your satisfaction is important to us. If you have an issue with your order, please contact us at mail@jandouglaslearning.com. We will do our best to resolve it. Also, please see our store policy for more details.