10% discount on your first order. Special discount packages for corporate and group orders over 20.

COVID-19 UPDATES

 
Ensuring your safety and that of our staff is our top priority. We value your safety above our bottom line, therefore we believe that working from home, at this time, is the right thing to do.
During this uncertain time, you can rest assured that we are working assiduously to adapt to the changes while continuing to deliver quality products. As a result, your orders might be delayed by 7 to 14 business days. We will keep you updated on this page of the changes as they become apparent.
Since your orders are fulfilled in the United States, your delay time is significantly shorter than customers in other countries. Please see the chart below for fulfillment estimate delays. 
See latest updates below:

Fulfillment Estimate

US (INCL. BACKUP) MX EU (INCL. BACKUP)
DTG 20-25 business days - 9-12 business days
Cut & sew - 20-25 business days 16-20 business days
Neck gaiters 10-13 business days 13-17 business days 5-8 business days
Embroidery 14-17 business days - 14-16 business days
Flip flops - - 8-10 business days
Laptop sleeves - - 15-20 business days
Socks 15-20 business days - 5-8 business days
Phone cases 2-4 business days - 2-4 business days
Jewelry 1-2 business days - 1-2 business days
Face masks 10-13 business days - 1-3 business days
Posters 8-12 business days - 1-2 business days
Framed posters 2-4 business days - 2-4 business days
Canvas 3-5 business days - 1-2 business days
Stickers 6-9 business days - 1-2 business days
Mugs 12-15 business days - 1-3 business days
Warehousing & fulfillment 1-2 business days - 1 business day

Be prepared for delays

Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.


We're closely communicating with our partners like Bella+Canvas to make sure they can supply us with adequate stock levels from their distributed network of wholesalers. We're also glad to report that we're seeing a surge in orders, which means that online sellers are doing well. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month. Read our blog for advice on how to communicate with your customers about Covid-19.

Estimates are current as of May 15, 2020.

 

Compare with the previous report below.

Fulfillment estimate

PRODUCT TYPES US (INCL. BACKUP) MX EU (INCL. BACKUP)
DTG 10-14 days - 3-5 days
Cut & sew 4-7 days 5-8 days 4-7 days
Embroidery 5-7 days - 3-5 days
Accessories 2-4 days - 2-4 days
Home & living 2-5 days - 2-5 days

 

Be prepared for delays.

Our fulfillment times will be longer than usual for some product categories. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.

We're closely communicating with our partners like Bella+Canvas to make sure they can supply us with adequate stock levels from their distributed network of wholesalers. We're also glad to report that we're seeing a surge in orders, which means that online sellers are doing well. Consumers are generally more patient during this time, as even Amazon has expressed that it's experiencing delays of up to 1 month.

Our fulfillment estimates are shown in business days. Estimates are current as of April 8, 2020.